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Serving Your Needs     Top

At Education Loan Services, we understand that education is the key to professional growth and success, and our mission is to help every deserving student achieve their education goals.

To do this, we work closely with learning institutions around the country to provide financing solutions for students. Typically, our client institutions rely on us to handle processing and servicing the loans they originate for their students. In other words, students get loans from the schools to pay for their educations, and ELS handles sending the statements, processing payments, providing customer service, and so on.  

How does this help you, the student? Simple! By working with ELS, schools are able to manage their loan programs more effectively, keeping costs down while still providing excellent service. You also get the benefits of knowing your account is in the capable hands of a company dedicated exclusively to student loans.

With a school loan serviced by ELS you can expect:

  • Low monthly payments
  • No prepayment penalty - pay ahead as much as you like, as often as you like
  • Competitive interest rates
  • Easy-to-read monthly statements
  • Superior customer service

For information on applying for a school loan, contact the admissions office of your institution(s) of choice to determine if the school is a client of Education Loan Services. If they're not, have them call us toll free at 866-365-2900 to become a client today!


How to Contact Us     Top

If you have questions about your account, please contact our Customer Service Center at 1-800-823-7997.

Office hours are:

     Monday - 8 a.m. to 5:00 p.m.
     Tuesday & Wednesday - 8 a.m. to 8 p.m.
     Thursday & Friday - 8 a.m to 5:00 p.m.
     Saturday & Sunday - 8:30 a.m. to 12:30 p.m.

You may also contact us by e-mail by sending a message to 
     Customer_Services@educationloanservices.com.

Billing Information     Top

All loan payments are due on the first of each month. Payments received after the 10th of the month may be charged a late payment fee equal to 10% of the balance due or $10.00, whichever is less.

You may Pay-By-Phone with personal check, credit card or debit card by calling our Customer Service Center at 1-800-823-7997 during the times listed above.

If you prefer, you may mail your payment to:

Education Loan Services
P.O. Box 367
New Castle, DE 19720


Make checks payable to Education Loan Services.

You may prepay on your student loan as often as you like, and as much as you like, without penalty of any kind.